Zoho
Software Engineer
2024 - Present
Architecting and scaling core backend capabilities for Zia Agents, building platform-level features end to end.
- Designed & built the platform to support agent orchestration, shared state, context management, RAG, multi-agent workflows, etc.
- Led the migration from synchronous blocking flows to a distributed event-driven architecture for fault tolerance and independent scaling.
- Set the standard for designing structured, agent-friendly APIs for various features to be consumed by clients, internal services, and end users.