Experience

From product features to core platform architecture.

Zoho

Software Engineer

2024 - Present

Architecting and scaling core backend capabilities for Zia Agents and platform-level developer tooling.

  • Built the backbone for agent orchestration, shared state, context management, and multi-agent workflows.
  • Led the migration from synchronous flows to distributed event-driven architecture for fault tolerance and independent scaling.
  • Set the standard for designing structured, agent-friendly APIs to be consumed by clients, internal services, and end users.
  • Improved observability and reliability through better tracing, queue-aware processing, and resilient service patterns.
  • Managing the application's release & deployment cycle and successfully handled multiple migrations with zero downtime

Zoho Catalyst QuickML

Software Engineer

2022 - 2024

Delivered end-to-end MLOps features for no-code machine learning workflows.

  • Shipped key features like Data Visualization, ML Pipeline Templates, and Cross-DC Sync.
  • Implemented RAG Knowledge Base, LLM Serving and internal platform utilities to improve onboarding and DX.
  • Worked full-stack on various features end to end
  • Collaborated across product and engineering teams to launch scalable platform features.