Experience

From product features to core platform architecture.

Zoho

Software Engineer - Zia Agents

2024 - Present

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Architecting and scaling core backend capabilities for Zia Agents, building platform-level features end to end.

  • Built the backbone for agent orchestration, shared state, context management, and multi-agent workflows.
  • Took ownership & led a major architectural shift from synchronous, blocking flows to a distributed event-driven architecture that eventually enabled new platform-level capabilities like multi-agents collaboration, observability, long-running agents, etc, while improving fault tolerance and independent scaling.
  • Set the standard for designing structured, agent-friendly APIs to be consumed by clients, internal services, and end users.
  • Improved observability and reliability through better tracing, queue-aware processing, and resilient service patterns.
  • Managing the application's release & deployment cycle and successfully handled multiple migrations with zero downtime.
Focus Areas
AI Agents OrchestrationDistributed SystemsScaling & OptimizationFullStack DevelopmentAPI Management

Zoho

Software Engineer - Catalyst QuickML

2022 - 2024

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Delivered end-to-end MLOps features for no-code machine learning workflows.

  • Shipped key features like Data Visualization, ML Pipeline Templates, and Cross-DC Sync.
  • Implemented RAG Knowledge Base, LLM Serving and internal platform utilities to improve onboarding and DX.
  • Worked full-stack on various features end to end
  • Collaborated across product and engineering teams to launch scalable platform features.
Focus Areas
FullStack DevelopmentData Processing & VisualizationAPI Integration

Zoho

Project Trainee - Catalyst QuickML

Dec 2021 - May 2022

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Learning experience by building hand-on projects with increasing complexity.

  • Incrementally built a full-stack cricket score tracking application `CricketDugout`
  • Implemented various features like Live Scoreboard, Management Views, Custom OAuth based Authentication, etc
  • Worked on minor features in Catalyst QuickML
  • Leart a lot about the internal frameworks and the way of work
Focus Areas
Authentication & AuthorizationSoftware Development Fundamentals